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How do I arrange for equipment to be off-hired? 

The easiest way to arrange for equipment to be off hired is to email offhire@inlec.com quoting your contract number, and letting us know which items you wish to off hire. 

Alternatively, you can off hire equipment over the phone - Monday to Friday 8am-5pm. All our colleagues are trained to give off hire references over the telephone. To make things as easy as possible please have either your contract number, or the item number of the equipment you wish to off hire to hand when you call. If you can't find these details, then don't worry, we will be able to help over the telephone, it just might take us a little longer to provide you with your off hire reference. 

After you have off hired the equipment we will arrange for one of our drivers, or our courier partners to collect the equipment. Please ensure the equipment is stored safely until the courier has collected it, is packed securely in its original packaging and is available for the courier to pick up. 

The Inlec 5 Point Guarantee

  1. Guaranteed Same Day Dispatch - Like you, many of our customers operate to very strict timelines. Providing you place your order and we confirm it before 3PM, your equipment is guaranteed to be shipped the same day.
  2. Guaranteed Quality - Before dispatch all equipment is given a full function check by one of our qualified engineers, to ensure your equipment is in full and safe working order.
  3. Guaranteed Expert Support - We will always try to provide you with enough information to make an informed choice of the correct equipment for your task
  4. Price Guarantee - we offer a simple price match guarantee. We'll match (or beat) any genuine competitor quote.
  5. Your Customer Service Guarantee - we guarantee that throughout your hire we will do our utmost to provide you with the best customer service in our industry. All information we provide is in good faith and free of charge. We will never provide you with consultancy or professional advice without quoting you for it in advance. We guarantee you won't find better service anywhere else.